Questions & Answers
How Can We Help?
Search our knowledge base or browse by topic. Still unsure? Our reception team responds within one business day.
How do I book an appointment?
Use our online booking form or call the studio directly. We confirm all requests within one business day.
Can I reschedule or cancel online?
Yes. Sign in and open My Appointments to reschedule or cancel within our policy window.
What should I expect at my first consultation?
A comprehensive oral assessment, imaging when appropriate, and a collaborative discussion about your goals.
How long do cosmetic treatments take?
Whitening can be a single visit; veneer smile design typically needs two to three appointments.
Do you offer payment plans?
Yes. We partner with finance providers for flexible monthly options on qualifying treatments.
Is parking available?
Paid parking is available nearby and we are a short walk from Kensington High Street.
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We are happy to answer questions before you book.